About me

Hi, I'm Cherain. I’m a product designer based in New York with over a decade of experience crafting user-centered, data-informed solutions loved by millions. I thrive on tackling complex problems and never hesitate to ask questions. I enjoy being involved in every phase of product development. Obsessed with processes, I’m always learning and experimenting with new ways to better support cross-functional collaboration. I design to make people from all walks of life feel considered.

Currently, I design consumer-facing benefits and rewards experiences for Chase US, helping over 26 millions of customers seamlessly engage with their rewards. Previously, I was part of the design team behind Chase UK’s multi-award-winning digital banking experience, contributing to its success as the #1 bank for customer satisfaction and earning 230K+ five-star reviews.